Classifications
Student Recruitment Advisor (Progression) - Greenford
epartment: Student Recruitment
Location: Greenford
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.
Our Vision: Changing Lives through Education
The Role: The Student Recruitment Advisor is responsible for promoting and selling the programs of the Universities/ Awarding bodies to our progressing students, responding to potential progressing students on various courses, and identifying the appropriate courses to meet their goals.
This role is not eligible for visa sponsorship!
Main Responsibilities
What the role involves:
- Making outbound calls to convert existing student into applications for further level of qualification.
- Taking Outreach / Events and all-inclusive community events as our main objective to promote GBS and its courses to increase numbers for each intake.
- Reaching out to existing students who have an interest in progressing for our courses, with the aim of supporting them through the application process, through to enrolment.
- Ensure customer data is recorded accurately and in a timely fashion into all appropriate systems.
- Travel to other GBS campuses will be required from time to time, in accordance with business need.
Requirements
About You:
- Able to communicate effectively, with empathy, by phone, face to face and in writing.
- Experience of working in a customer facing environment.
- Commitment to providing a first-class service to students.
- Experience of working positively and effectively with others.
- Able to receive and process information quickly and accurately under time pressure.
- Well-developed skills in organising self (tasks, priorities, and time)
- Proficiency in all Microsoft Office applications.
- Excellent analytical, problem-solving and management skills.
- Detail-oriented and decision-making skills.
Other Information
What we offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.”
— Barbara Vargas (Professional Services Employee)
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
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