Classifications
Senior Admissions Officer
Department: Admissions
Location: Leeds (On-site)
Type of Contract: 9 Month Fixed Term Contract
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing lives through education.
What We Do: The Admissions Department supports the business by assessing all applicants and processing applications to facilitate enrolment. Working closely with recruitment teams and external partners, managing data for statutory returns, and ensuring processes align with industry standards while meeting enrolment targets and strategic goals.
The role: The Senior Admissions Officer will facilitate the admissions process while ensuring a connected and seamless approach to the service for applicants.
They will be expected to contribute to the overall effective service delivery by providing information, advice and guidance to other colleagues to ensure a high-quality admissions service is always provided to applicants and other stakeholders.
Please note, we are unable to offer sponsorship for this position.
Main Responsibilities
What the role involves:
- Process applications, verify qualifications, ensure the validity of decisions and authenticity of results in line with GBS admissions/compliance policy across the team.
- To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems.
- Maintain a thorough knowledge of the GBS admissions policy, including assessment, selection and entry criteria.
- Ensure accurate input of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures.
- Provide information, advice and guidance on course options to applicants verbally and in writing. Respond to internal and external queries concerning the progress and status of an application.
- Responsible for interviewing applicants and assessing written assessments in fair and consistent manner in line with GBS and partner institution requirements.
- Assisting Admissions Manager with core tasks during peak periods (for example: completing files for our partners to meet deadlines).
Requirements
What Experience/Skills are required:
- Demonstrable experience of the workings of an Admissions or related team using student management systems.
- General understanding of the full student lifecycle from enquiry to enrolment and understanding of the importance of admissions processes in maintaining student records and contribution to overall student experience.
- Demonstrable experience of staff supervision or team support.
- Experience of dealing with a wide range of demanding individuals and of resolving problems quickly and calmly.
- Taking a pro-active approach to forward planning whilst remaining flexible to changing needs.
- Demonstrate leadership skills with the ability to generate ideas, inspire confidence and motivate others.
- Excellent customer service ethos to enable effective delivery of services to internal and external stakeholders at all levels.
- Demonstrate a high level of integrity and honesty, and an ability to manage information confidentially and sensitively.
Desirable Experience/Skills:
- Fluency in multiple languages is desirable.
Other Information
What We Offer
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
The multicultural environment at GBS makes it truly special. Working alongside colleagues and students from diverse background is inspiring. Something else that is quite unique for us in Admissions is that, we interact with applicants face to face which helps us genuinely understand their goals and guide them towards achieving qualifications they once thought were out of reach.
— Barbara Vargas (Professional Services Employee)
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
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