Classifications

Careers Associate

Department: Employability and Entrepreneurship

Location: Bow Road, East London (On-site)

Type of Contract: Permanent

GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.

Our Vision: Changing lives through education.

What We Do: The Employability and Entrepreneurship Department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT. 

The role: The Careers Associate plays a critical administrative and coordination role in supporting the delivery of high-quality careers services across GBS campuses. Working closely with the Careers Campus Manager, Careers Consultants, and Careers Officers, the Careers Associate ensures accurate data management, efficient scheduling, streamlined communication, and consistent service delivery to enhance student employability outcomes.

Please note, we are unable to offer sponsorship for this position.

Location
East London
Appointment Type
Permanent
Department
Careers and Employability
Full-Time/Part-Time
Full-time
Hours
40hrs - ONSITE WORKING
Salary
£26,000-£30,000 + Discretionary Performance Bonus
Entity
GBS UK
Ref No
5123

Main Responsibilities

What the role involves:

Data Collection and Management

  • Maintain accurate records of student and alumni engagement, coaching sessions, workshops, and progression outcomes in CRM and reporting tools.
  • Collate and submit data required for institutional reporting (e.g. B3 metrics, placement tracking, professional role progression).

Administrative Coordination

  • Schedule and receive feedback on appointments, events, and workshops for Careers Consultants and Officers across campuses.
  • Assist in the preparation and distribution of materials for careers events, including CV clinics, job fairs, and employer sessions.

Resource and Communications Support

  • Draft communications (emails, newsletters, reminders) to students and alumni on careers services and opportunities.
  • Facilitate communication between students and the appropriate careers team member.

Operational Support

  • Collect feedback from students and employers after workshops and events to support evaluation and improvement.
  • Provide administrative support during busy periods, including enrolment, graduation, and GOS survey timelines.

Team and Stakeholder Collaboration

  • Work closely with Careers Consultants and Officers to ensure student records are accurately reflected in progress tracking.
  • Support the Careers Campus Manager in monitoring the delivery of KPIs across the campus.

Requirements

What Experience/Skills are required:

  • Highly organised with excellent attention to detail.
  • Proficient in Microsoft Office, CRM systems, and data tracking tools.
  • Strong written and verbal communication skills.
  • Ability to multitask and work across different campuses and with multiple stakeholders.
  • Flexible, collaborative, and service-oriented approach.

Other Information

What We Offer

  • 25 days annual leave, plus 8 public holidays
  • 1-day extra leave per year of service, up to a maximum of 5 days
  • Workplace pension scheme
  • Tuition reimbursement for career development courses
  • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
  • Perks@Work discounts platform, wellbeing centre and much more
  • Reward and recognition programme
  • £500 award employee referral scheme
  • Discretionary annual performance bonus

I will be starting a Masters in Careers and Employability Guidance in January, and this has been supported by my manager who allows me to manage my time and diary how best works for me. We are also given constant upskilling opportunities and encouraged to attend both internal and external learning and development events.  — Kira McCormack (Professional Services Employee)

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

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